These terms explain how our Ad Pay Protection (APP) Program works. This program is part of your agreement with Dash.fi and is designed to help you get refunds for bad or invalid advertising traffic from platforms like Google Ads or Meta Ads.

1. What Words Mean

Some terms are defined in other agreements you have with Dash.fi. If we use capital letters, those definitions apply here too.

2. Who Can Join and How

2.1 All Dash.fi customers can join the APP Program.

2.2 To enroll, you must:

• Add the Dash.fi tracking pixel to your website.
• Give Dash.fi permission to access your Google Ads and Meta Ads accounts.
• Allow dash.fi to upload customer audience exclusions into Meta and a list of IP’s to block in Google every day.

3. What the Program Does

Dash.fi will check your ad accounts every month to identify bad traffic (called "Invalid Traffic"). This includes fake clicks, bots, spam, or traffic from outside your target location. If we find that you were overcharged, we’ll request a refund or dispute from the ad platform for you. 

Additionally, dash.fi will provide customer audience exclusions and provide IP blocking exclusions lists to proactively present from ever paying for invalid clicks in the first place.  This savings will be reported monthly and will contribute to the 3% back guarantee.

4. What Dash.fi Will Do

4.1 Monthly Checks
We’ll audit your ad accounts regularly to spot Invalid Traffic and figure out how much you may be owed.  

4.2 Submitting Refunds
We’ll submit refund and dispute requests on your behalf and track them. It can take up to 6  weeks for ad platforms to issue credits.

4.3 Audience Exclusions
dash.fi will upload custom audiences to your Meta campaigns to exclude once a month and report on the total savings of invalid clicks that audience prevented each month.  With Google, dash.fi will upload up a list of IP’s to block relevant to your campaigns each day for you to exclude and the total savings of invalid clicks from the IP blocking will be reported on each month. 

5. What You Must Do

5.1 Use the Dash.fi Card
Set the Dash.fi Card as your default payment method on ad platforms where allowed.

5.2 Keep the Pixel Active
Keep the Dash.fi pixel on your website and make sure the connected ad accounts stay active.

5.3 Grant Access
Give Dash.fi access to your ad platforms:

• For Google Ads: grant and maintain access to access@dash.fi
• For Meta Ads: grant and maintain access using Dash.fi Partner ID: 646884015417961

5.3 Audience Exclusions and IP Blocking
You grant permissions to dash.fi to upload exclusion audiences and include them into your active campaigns as well us upload a list of IP’s you should block from your ad account.

5.5 Keep Info Up-to-Date
Let us know about any changes to your ad campaigns or settings.

6. Money Back (Your Savings)

6.1 Dash.fi Card

• You’ll get back 3% of what you spend guaranteed.  2.25% Monthly net 60 and .75% monthly net 180 days.   
  
  • If dash.fi’s custom audience exclusions, IP blocking, and refund recover save you 4% of blocked invalid traffic then this count as credit towards the 3% savings back guarantee and dash.fi would then invoice for a 1% of spend fee.

6.2 Google Invoice Only

• There is no performance or savings guarantee with Google ads.
• If dash.fi’s custom audience exclusions, IP blocking, and refund recover save you 4% of blocked invalid traffic then this count as credit towards the 3% savings back guarantee and dash.fi would then invoice for a 1% of spend fee.

‍

6.4 Savings Waterfall (Ad Performance Savings)

• Meta: For savings from your invalid clicks recoveries and audience clicks will first waterfall from the ad performance.  If the ad performance delivers 0% savings then dash.fi will pay out 3% cashback
• Google:  The savings from the invalid clicks will be reported from the performance on your ad account. 

7. Fees, Invoices, and Payments

7.1 Free Trial for New Clients
New users may get one month of service where our fee is 0% of the rebate we recover. After that, standard fees apply.

7.2 Our Service Fee (Ad Pay Protection Fee)

• Meta Card Payments: Our fee is 40% of the rebate. Influencers pay only 40%.
• Google Payments: our fee is 50% of the ad performance savings from blocking invalid clicks via our IP list exclusions.

7.3 Invoices
We’ll send an invoices when ad savings is in excess of 6% from audience exclusions, IP blocking, and refund recoveries. Payment is due within 30 days.

7.5 How You Can Pay

• From your linked bank account
• From a pre-paid balance
• From your cash rewards

7.6 Late Payments
If you don’t pay your invoice within 14 days after it’s due, the following will happen:

• You’ll owe a 1.5% late fee on the unpaid balance.
• Interest will be charged at 18% annual rate (1.5% per month) until it’s paid.
• We may pause your APP Program access.

We’ll notify you before adding fees or suspending service.

8. Attribution and Marketing Use

8.1 Your Results
You agree that Dash.fi can say its platform helped improve your rebates. We may use anonymous data in case studies and marketing, but we won’t use your name without asking.

9. Confidentiality

We’ll both keep each other’s private information confidential and only use it as needed to run the APP Program. This doesn’t apply if the info:

• Becomes public some other way
• Was already known without restrictions
• Was shared by someone not bound by confidentiality
• Was created independently

10. Limitation of Liability

You agree that Dash.fi isn’t responsible for:

• Your participation in the APP Program
• Any lost revenue
• Decisions made by Google or Meta
• Claims from third parties related to the program

11. Other Legal Stuff

Dash.fi can assign these terms to someone else without giving you notice.

12. Ending the Program

We may end or suspend the program at any time. If the overall Platform or Rewards Program ends, these terms end too.

Need help? Email us at support@dash.fi

‍