Updated:
July 3, 2025
These terms explain how our Ad Pay Protection (APP) Program works. This program is part of your agreement with Dash.fi and is designed to help you get refunds for bad or invalid advertising traffic from platforms like Google Ads or Meta Ads.
Some terms are defined in other agreements you have with Dash.fi. If we use capital letters, those definitions apply here too.
2.1 All Dash.fi customers can join the APP Program.
2.2 To enroll, you must:
Dash.fi will check your ad accounts every month to identify bad traffic (called "Invalid Traffic"). This includes fake clicks, bots, spam, or traffic from outside your target location. If we find that you were overcharged, we’ll request a refund or dispute from the ad platform for you.
Additionally, dash.fi will provide customer audience exclusions and provide IP blocking exclusions lists to proactively present from ever paying for invalid clicks in the first place. This savings will be reported monthly and will contribute to the 3% back guarantee.
4.1 Monthly Checks
We’ll audit your ad accounts regularly to spot Invalid Traffic and figure out how much you may be owed.
4.2 Submitting Refunds
We’ll submit refund and dispute requests on your behalf and track them. It can take up to 6 weeks for ad platforms to issue credits.
4.3 Audience Exclusions
dash.fi will upload custom audiences to your Meta campaigns to exclude once a month and report on the total savings of invalid clicks that audience prevented each month. With Google, dash.fi will upload up a list of IP’s to block relevant to your campaigns each day for you to exclude and the total savings of invalid clicks from the IP blocking will be reported on each month.
5.1 Use the Dash.fi Card
Set the Dash.fi Card as your default payment method on ad platforms where allowed.
5.2 Keep the Pixel Active
Keep the Dash.fi pixel on your website and make sure the connected ad accounts stay active.
5.3 Grant Access
Give Dash.fi access to your ad platforms:
5.3 Audience Exclusions and IP Blocking
You grant permissions to dash.fi to upload exclusion audiences and include them into your active campaigns as well us upload a list of IP’s you should block from your ad account.
5.5 Keep Info Up-to-Date
Let us know about any changes to your ad campaigns or settings.
6.1 Dash.fi Card
6.2 Google Invoice Only
6.4 Savings Waterfall (Ad Performance Savings)
7. Fees, Invoices, and Payments
7.1 Free Trial for New Clients
New users may get one month of service where our fee is 0% of the rebate we recover. After that, standard fees apply.
7.2 Our Service Fee (Ad Pay Protection Fee)
7.3 Invoices
We’ll send an invoices when ad savings is in excess of 6% from audience exclusions, IP blocking, and refund recoveries. Payment is due within 30 days.
7.5 How You Can Pay
7.6 Late Payments
If you don’t pay your invoice within 14 days after it’s due, the following will happen:
We’ll notify you before adding fees or suspending service.
8.1 Your Results
You agree that Dash.fi can say its platform helped improve your rebates. We may use anonymous data in case studies and marketing, but we won’t use your name without asking.
We’ll both keep each other’s private information confidential and only use it as needed to run the APP Program. This doesn’t apply if the info:
You agree that Dash.fi isn’t responsible for:
Dash.fi can assign these terms to someone else without giving you notice.
12. Ending the Program
We may end or suspend the program at any time. If the overall Platform or Rewards Program ends, these terms end too.
Need help? Email us at support@dash.fi